Site navigation
 
Department of Transport and Main Roads

Carrying wheeled mobility devices in accessible taxis

Wheelchairs

Wheelchairs are generally suitable to transport in accessible taxis with the passenger seated in the wheelchair, if you can:

  • appropriately secure the wheelchair using 4 anchorage points
  • restrain the passenger.

The following are examples of suitable wheelchairs that your passenger can sit in during travel.

Wheelchair 
Wheelchair
Motorised wheelchair
Motorised wheelchair

Other mobility devices

Many wheeled mobility devices are not safe to transport in accessible taxis with passengers seated in them. This includes:

  • scooters
  • reclining chair beds, such as Princess or Regency chairs
  • wheeled walking frames.

These types of wheeled mobility devices are structurally different from wheelchairs. Examples of these mobility devices are shown below.

Mobility scooter
Mobility scooter
Wheeled walking frame
Wheeled walking frame
Reclining chair bed (Regency/Princess chair)
Reclining chair bed (Regency/Princess chair)

Reclining chair beds

When a passenger is reclined in a chair bed, they’ll be inadequately restrained in a taxi. Additionally, the reclining mechanism results in a lack of rigidity and makes the chair less stable at all times. This creates a serious safety risk as the person cannot be safely secured in the taxi.

You should not allow passengers to remain seated in a reclining chair bed while travelling. This puts both you and the passenger in danger should an accident happen or if you need to make a sudden move to avoid one.

Unoccupied wheeled mobility devices

You may carry wheeled mobility devices in an accessible taxi if:

  • the passenger can transfer from the mobility device into a fixed seat in the vehicle and use the vehicle’s seatbelt
  • you safely restrain the mobility device to prevent it moving.
Last updated
19 July 2025