Commitment to accessibility, diversity, equity, and inclusion across TMR

TMR is committed to improving accessibility, diversity, equity and inclusion and there is an ongoing and proactive focus on the design and delivery of accessible products, services, communication, careers, and experiences across TMR and the transport network.

This strategy and action plan are focused on organisational transformation to embed and integrate accessibility across the organisation so that customers, employees, and the community all benefit. This complements the commitments in a range of strategies and action plans across TMR, which include:

Creating Better Connections 2022–2032

More accessible, seamless, and easy-to-use passenger transport.

Customer Strategy 2024–2029

Designing for the diverse needs of customers so they feel included and can access what they need.

Equity and Diversity Plan 2024–2028

Fostering a strengthened, diverse, and inclusive workplace and culture, reflecting the community we serve.

Indigenous Strategy Roadmap 2023–2025

Anti-discrimination and anti-racism initiatives, improving cultural safety, and increasing engagement with indigenous businesses.

Information and Communication Technology Strategic Plan 2024–2028

Making all digital channels inclusion and accessibility compliant businesses.

Interim Disability Action Plan 2023–2024

TMR’s commitment to improve accessibility for people with disability using the passenger transport system in Queensland.

Queensland’s Digital Economy Strategy and Digital Service Standard

Fully accessible, inclusive, and personalised services for customers.

Queensland Government Human Rights Strategy

Building a culture that respects and promotes human rights.

Queensland Walking Strategy 2019–2029

Inclusive mapping and quality active transport connections and precincts.