Progress since 2020 Strategy

Achievements since our first Accessibility and Inclusion Strategy was released in 2020 include:

• Chaired the National Accessible Transport Taskforce (NATT) in the review of the Disability Standards for Accessible Public Transport 2002 (DSAPT) in partnership with the Commonwealth Government.
• Grew the Accessibility and Inclusion Advocacy Network (AIAN) to over 250 It is a department-wide network that actively works towards accessibility and inclusion through ongoing action and advocacy. It is working towards the mission of growing a network of informed, empowered advocates committed to continuous learning about accessibility and inclusion and sharing their individual and collective knowledge across the business.
• Facilitated and funded the following accessibility and inclusion training courses, which have been made available to all TMR employees: Unconscious Bias, Disability Awareness, BlackCard Cultural Capability, Gender Identity and Discrimination, Deaf Awareness.
• Developed the Accessible Micro-Infrastructure Video Series to build the capability of TMR planners, designers and builders as well as increase the general awareness of TMR people about the accessible micro infrastructure features across Queensland’s Transport network.
• Facilitated and funded the Disability Engagement All business areas across TMR have access to this arrangement and are able to engage people with lived experience of disability from across Queensland to participate in a range of activities, including co-design sessions, focus groups, disability awareness training, guest speakers, surveys, user testing, photo shoots and videography.
• Co-designed and released the Accessible Communication Guidelines, Accessible and Inclusive Design Guide and Accessible Facilitation Guide as important resources to upskill employees and contractors working on TMR projects.
• Created the Move Together social change media campaign to build awareness with public transport users about practical things we can all do to improve the public transport experience for The long-term goal of this campaign is not only to build a more inclusive transport network, but also increase patronage from vulnerable user groups.
• Co-designed and created the Easy Read Style Guide, icons and photography suite which are now used across TMR and the Queensland Government.
• Developed and released the new mandatory Accessibility and Inclusion at TMR training. It was completed by more than 9600 TMR employees in the first year and was recognised at the LearnX Awards 2023 with two Diamond Awards—Best accessibility in e-learning design and Best diversity and inclusion project in the human resources talent management The training was also a finalist in the Australian Institute of Training and Development Awards 2023.